SAP PP/QM Tier 2/3 SAP Functional Support

Objective: Lead the IT Application team that provides Tier‑2/3 SAP functional support for MAKE business processes (PP/QM/Sub-contracting/PM), own production incident and change resolution, ensure knowledge transfer, and drive continuous improvement. The role requires strong functional configuration skills, hands‑on process knowledge, and cross‑module integration experience in ECC and/or S/4HANA.

 

· Deep understanding of production order lifecycle: order types, number ranges, release/confirmation profiles, settlement rules, master data (material master (MRP/Work Scheduling), BOMs, routings, production versions), MRP types, lot sizing, planning strategies, MRP Live.

· Experience of Integration with MM/QM/FI‑CO/EWM/MES: procurement, inspection lots/usage decisions, settlement postings and common interfaces.

· Troubleshoot production issues, analyze MD04/MRP logs, and drive corrective actions.

· Experience with application support activities: incident triage, root-cause analysis, problem management, and SLA-driven delivery.

· Practical understanding of integration points with MM, SD and FICO and experience working with API Interfaces with other eco systems (internal and external applications).

· Client-facing experience with strong communication and leadership skills; ability to coordinate across business and technical stakeholders.

Nice-to-have

· Exposure/Experience with Fiori Applications, Clean Core Implementation approach

· Exposure to SAP Solution Manager / ChaRM or other ALM tools and ITIL practices.

· Familiarity with other cross-functional areas within SAP and ability to work with development teams.

· Experience with S/4HANA conversions/migrations and embedded analytics (CDS views, S/4 reporting).

· Understanding of ABAP debugging and ability to read logs/traces.

· Understanding of automated testing of any Jira X-Ray, Work soft, HP ALM tools and test-case management.